✅ 100% MONEY-BACK GUARANTEE
Not happy? We'll give you a full refund.
We stand behind every audit we deliver. If you're not completely satisfied with the quality and depth of your report, we'll refund you in full. No questions asked. No hoops to jump through. We've never had to issue one, but the guarantee is there because we believe you should have zero risk when investing in clarity for your business.
THE RETENTION PROBLEM
You're spending money to acquire customers once. Then letting them walk away.
Most ecommerce brands pour 80% of their budget into acquisition and 20% into retention. That's backwards. Increasing customer retention by just 5% can boost profits by 25-95%.
Yet most Klaviyo accounts we audit have broken flows, generic campaigns and zero segmentation strategy. This audit identifies exactly where the leaks are and gives you a prioritised plan to fix them.
From purchase to retention roadmap in under 10 days
Order & Access
Place your order and provide Klaviyo admin access plus Shopify read access. We start within 48 hours.
Flow & Campaign Audit
Full review of every active flow, recent campaigns, segmentation logic, deliverability health and list hygiene practices.
Revenue Analysis
Retention revenue benchmarking, repeat purchase rate analysis, flow attribution review and lifecycle gap identification.
Report & Walkthrough
Prioritised 90-day retention roadmap plus 60-minute walkthrough with implementation guidance.
Flows, campaigns, segmentation and deliverability. The full retention stack.
Flow Architecture
Welcome series, browse/cart abandonment, post-purchase, winback and VIP flows. Logic, timing, branching and content quality.
Campaign Strategy
Send frequency, content quality, promotional calendar alignment, A/B testing practices and campaign revenue attribution.
Segmentation & Lists
Behavioural segments, purchase-based cohorts, RFM analysis, engagement tiers, suppression lists and lifecycle stage mapping.
Deliverability Health
Sender reputation, domain authentication (SPF/DKIM/DMARC), inbox placement rates, bounce rates and spam complaint monitoring.
Retention Metrics
Repeat purchase rate, customer lifetime value, email revenue share, flow vs campaign attribution and cohort retention curves.
Integration & Setup
Shopify-Klaviyo sync health, tracking pixel status, consent collection, signup form performance and data flow integrity.
By the Numbers
WHAT YOU RECEIVE
A complete retention blueprint built for revenue, not vanity metrics.
- Full flow architecture audit with gap analysis
- Campaign strategy review with frequency and content recommendations
- Segmentation audit with RFM and lifecycle stage mapping
- Deliverability health report with domain authentication check
- Retention revenue benchmarking vs industry standards
- Signup form and list growth assessment
- 90-day prioritised retention roadmap
- 60-minute walkthrough with Q&A and recording
IS THIS FOR YOU?
This audit is built for stores that...
- Have Klaviyo set up but know it's underperforming
- Get less than 20% of revenue from email and SMS
- Have basic flows but no segmentation strategy
- Are seeing declining open rates or rising unsubscribes
- Want to reduce dependence on paid acquisition
- Are migrating to Klaviyo and want it done properly from the start
INDEPENDENCE GUARANTEE
Standalone diagnostic. Not a sales pitch.
You get the complete report and roadmap whether you engage our retention service afterwards or not. If you do want implementation, the audit becomes your retention brief with zero duplication and the fee is credited toward your first month.
Questions? We got answers.
We specialise in Klaviyo but can audit Omnisend, Mailchimp, Drip and other ESPs. If you're on a different platform and considering Klaviyo, the audit doubles as a migration assessment.
The audit is standalone. Our retention service picks up where the audit stops. Zero ramp-up because we already know your account inside out.
Email revenue share, repeat purchase rate, flow-attributed revenue, list growth rate and deliverability metrics. Revenue outcomes, not open rates.
Klaviyo admin access and Shopify read-only access. We never make changes during the audit phase.
We also offer these diagnostics
Marketing & Content Audit
Full diagnostic of your paid media, creative and tracking setup.
Ready? Set? Convert.
Questions? Reach out and we'll help you decide which audit fits.
Get in touch
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